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Insa
Patient Outreach Manager
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Massachusetts data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$49,358 / year median in Massachusetts
+14% projected growth
Job Description
Job Title:
Physician Outreach Manager Department:
Retail Reports to:CEO Location:
FL (travel as needed)Job Grade:
16PTO Accrual:
4Classification:
Exempt Position Summary The Patient Outreach Manager is responsible for developing and implementing outreach programs to educate doctors and patients about the benefits of medical cannabis and the proper use of medical cannabis products. Measures of success include redemptions of physician specific offers by new patients. The ideal candidate will have a passion for helping people and a strong understanding of the Florida medical cannabis industry. Responsibilities & Duties- Develop and implement outreach programs to educate physicians and patients about Insa's medical cannabis products and services, including developing educational materials, conducting presentations, and participating in community events.
- Work with our marketing and retail departments to develop compliant sales and marketing materials to educate physicians about Insa's medical cannabis products and services/programs (e.g. loyalty, return policies, and promotions).
- Establish and manage relationships with physicians to ensure that they are distributing educational information about Insa products and services to newly certified patients and recertified patients. Performance will be measured by tracking redemption of physician specific offers by new patients.
- Build and maintain a database of all physician interactions, notes on clinical preferences and follow-up schedules.
- Provide weekly and monthly reports on "Physician-Influenced Visits" (tracked via promotion redemptions). Analyze performance metrics and provide insights to drive improvements.
- Monthly reporting on regional competitor activities and physician feedback regarding other MMTCs.
- Partner with physicians to host events in their offices to allow orders to be placed and drive traffic to the local Insa dispensary.
- Other duties as assigned.