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Select Physical Therapy

Medical Front Office - Patient Service Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on Massachusetts data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$49,358 / year median in Massachusetts

+14% projected growth

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Job Description

Overview Position:
Patient Service Specialist Location:
Opportunity to provide PRN help for all 4 Cape Cod locations
Home Clinic:
485 Route 134,
South Dennis, MA Type of Employment:
PRN/Per diem (as needed)
Schedule:
Weekdays -
Varies Compensation:
$18 to $20/hour (Pending experience) When patients enter our outpatient physical therapy centers , we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications Minimum Qualifications:
High School Diploma/GED required
Preferred Qualifications:
Insurance Verification Experience Year of Scheduling Experience Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.