Patient Services Representative - Entry Level Clearview Dermatology Central Massachusetts Position Overview Clearview Dermatology is seeking a friendly, dependable, and organized Patient Services Representative to join our team. This is an entry-level opportunity for someone who enjoys working with people, is comfortable in a busy environment, and is eager to learn. Medical office experience is not required. We will provide training on our systems, procedures, and the responsibilities of the position. This position plays an important role in creating a positive patient experience and supporting the day-to-day operations of our front desk. Responsibilities Greet patients and provide a welcoming, professional experience Check patients in and out for appointments Answer incoming phone calls and assist patients with questions Schedule, reschedule, and confirm patient appointments Verify and update patient demographic and insurance information Collect copayments and other patient payments Assist with insurance and referral-related tasks Enter and maintain accurate patient information in our electronic medical record system Communicate with patients regarding appointments and office procedures Work closely with medical assistants, providers, and other front-office staff Maintain an organized and professional reception area Protect patient privacy and maintain confidentiality Perform other administrative duties as needed What We're Looking For The most important qualifications are a positive attitude, strong work ethic, reliability, and a genuine desire to help people.

The ideal candidate is:

Friendly, professional, and comfortable interacting with patients Dependable and punctual Organized and detail-oriented Comfortable learning new systems and processes Able to multitask and prioritize in a busy environment Comfortable using computers A strong communicator Able to work effectively as part of a team Professional and courteous when handling patient questions and concerns Willing to learn and take on new responsibilities No prior medical office experience is required. We welcome candidates who are looking to begin a career in healthcare as well as those coming from customer service, retail, hospitality, administrative, or other people-focused roles. Why Join Clearview Dermatology? Clearview Dermatology is a growing dermatology practice with multiple locations throughout Central Massachusetts. We are committed to providing excellent patient care while creating a supportive, professional environment for our team. This is an opportunity to develop new skills, gain experience in a healthcare setting, and grow with a busy and expanding practice. Benefits Competitive hourly pay Health, dental, and vision insurance for eligible employees Paid vacation Paid sick time 401(k) with employer contribution Training and opportunities for advancement Schedule M-F This is an on-site position.

Pay:

From $19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Opportunities for advancement Paid sick time Paid time off Retirement plan Vision insurance

Work Location:

In person