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UM
UMass Memorial Health
Nurse Practitioner: Partial Hospital & Outpatient Behavioral Health Services
Career Insights for Registrar / Patient Service Representative
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Based on Massachusetts data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$49,358 / year median in Massachusetts
+14% projected growth
Job Description
Are you a current UMass Memorial Health caregiver? through Workday.
Hiring Range:
$127,587.20- $160,763.20 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations . Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver
- regardless of their title or responsibilities.
Major Responsibilities:
1. Ability to establish working relationships with other human service providers 2. Fully prepared to present a patient care case in court 3. Conducts Mental health evaluations on all medical floors/ emergency care cent as needed, and provides appropriate care interventions 4. Works with the treatment team to analyze and interpret observations of patient's behavior with information gathered about patientStandard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II.Position Qualifications:
License/Certification/Education:
Required:
1. Graduation from an accredited graduate program in psychiatric nursing 2. Massachusetts censure as an advanced practice nurse 3. Board certified as a Psychiatric Nurse Practitioner by the American Nurses Association and recognized to practice in an expanded role by the Massachusetts Board of Registration inNursing Experience/Skills:
Required:
1. Minimum of three years advanced clinical practice in psychiatric nursing. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III.Physical Demands and Environmental Conditions:
On-the-job time is spent in the following physical activities: 1. Stand- 1/3 to 2/3 2. Walk
- 1/3 to 2/3 3. Sit
- 1/3 to 2/3 4. Talk or hear
- 2/3 5. Uses hands to finger, handle or feel
- 2/3 6. Push/pull
- 1/3 7. Stoop, kneel, crouch or crawl
- 1/3 8. Reach with hands and arms
- 1/3 This job requires exposure to the following environmental conditions: 1. Fumes or airborne particles
- 1/3 2. Infectious diseases
- 2/3 3. Physical +/or verbal abusiveness
- 1/3 4. Rotating shifts
- 1/3 5. PPE when indicated
- 1/2 to 2/3 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health
- for our patients, our community and each other.