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Robert Half

Patient Access Specialist

Career Insights for Registrar / Patient Service Representative

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Based on Massachusetts data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$49,358 / year median in Massachusetts

+14% projected growth

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Job Description

Jobs › Wareham, MA › Patient Access Specialist Robert Half Patient Access Specialist Wareham, MA Apply Description We are looking for a Patient Access Specialist to support front-end patient access operations for a healthcare setting. This is a Contract position that requires a detail-oriented, service-focused individual who can guide patients through registration and scheduling while helping maintain accurate administrative records. The ideal candidate will balance strong communication skills with attention to detail to ensure a smooth experience for patients and care teams.
Responsibilities:
  • Welcome patients and provide courteous assistance throughout the registration and check-in process.
  • Gather, review, and enter demographic and coverage information with a high degree of accuracy.
  • Coordinate appointment scheduling and make updates to calendars based on patient and clinic needs.
  • Verify medical insurance details and help resolve eligibility or authorization questions when needed.
  • Respond to patient inquiries regarding appointments, registration steps, and required documentation.
  • Maintain organized patient access records while following established privacy and confidentiality standards.
  • Work closely with clinical and administrative staff to support efficient daily patient flow. Requirements
  • Previous experience in patient registration, patient access, or a similar healthcare administrative role.
  • Working knowledge of appointment scheduling procedures in a medical environment.
  • Experience verifying insurance information and identifying coverage discrepancies.
  • Strong customer service skills with the ability to assist patients in a detail-focused and compassionate manner.
  • Excellent accuracy and attention to detail when entering and updating patient information.
  • Comfortable using healthcare registration or scheduling systems and standard office software.
  • Ability to manage multiple tasks in a fast-paced setting while maintaining confidentiality.
TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) . Active Filters Patient Access Specialist Wareham, MA Clear All Apply

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance