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Johns Hopkins Medicine

Patient Access Specialist II

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,455 / year median in Maryland

+8% projected growth

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Job Description

The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. Read more here! Our patients come from all over the world — and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. YOU belong here.
What awaits you:
Great schedule! Monday - Friday, normal business hours Room for growth! Outstanding team in a diverse work environment! Medical, Dental, and Vision Insurance. Retirement Savings Plan w/employer contribution. Generous Paid Time off & Paid holidays! Employee and Dependent Tuition assistance benefits! Health and wellness programs and MORE! As a Patient Access Specialist, you'll: Help patients receive world-class care at Maryland's premier medical institution. Work at the Welcome Center and check-in kiosk. Perform check-in for patients in Medical Oncology and Radiation Oncology. Collect co-pays and self-paid balances. Manage registration work queues. Create connections with patients while working with an exceptional, multi-disciplinary team. What you'll bring: 2+ years of experience in medical office, hospital, medical call center or similar customer service environment High school diploma or GED Passion for helping others Ability to think quickly and problem solve Ability to talk and type simultaneously, with excellent verbal and written communication skills.
Important Notice:
Authorization to Work in the
United States:
Applicants who require sponsorship now or in the future will not be considered for this position.