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TidalHealth

Patient Service Representative

Career Insights for Registrar / Patient Service Representative

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Based on Maryland data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,455 / year median in Maryland

+8% projected growth

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Job Description

Patient Service Representative Patient Service Representative Position SummaryThe Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor. Patient Service Representative Position Requirements
  • Three (3) years of clerical/administrative experience is preferred.
  • Experience in a healthcare setting and medical terminology preferred.
  • Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule
  • Monday - Friday, Day Shift Patient Service Representative Benefits We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):
Health:
Medical (including HSA), Dental, Vision, & Prescription
    Wealth:
    Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
      Growth:
      $5,000 Tuition Assistance & Certification support
        Balance:
        Generous PTO and Holidays, Onsite Child Care, Pet Insurance
          Income Protection & Leave:
          Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
            Life & Security:
            Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more