Patient Services Representative

Patient Services Representative (PSR) Overview We're looking for a friendly, organized, and dependable Patient Services Representative (PSR) to work in Portland, Maine, for 3-4 months to help keep things running smoothly at a busy dental clinic front desk. This role is all about creating a welcoming experience for patients while handling the day-to-day administrative details that keep the clinic on track. What You'll Do Greet patients with a warm welcome and help them through check-in and check-out Verify insurance, collect payments, scan documents, and provide receipts Schedule and confirm appointments for patients and community partners Send out and collect patient welcome packets Keep track of unscheduled and future appointments (like re-care visits) Help train and guide student workers at the front desk Build and maintain the daily patient schedule and share updates as needed Manage patient records, including transfers and intake forms Monitor eligibility for discounted fees (e.g., community partners, veterans) Keep the waiting area clean and comfortable Balance and close out payments at the end of the day Step in to support the Office Manager when needed Assist with collecting patient feedback and survey data What We're Looking For Strong people skills and a welcoming attitude Organized and detail-oriented, especially with scheduling and records Comfortable handling payments and basic administrative tasks Ability to multitask in a busy environment Willingness to support and guide student workers Experience with dental or medical office systems (like Dentrix) is a plus, but not required Why This Role? This is a great opportunity if you enjoy working with people, staying organized, and being part of a team that helps others. It's a temporary, part-time role with a consistent schedule— ideal if you're looking for flexibility while still making an impact. Patient Services Representative (PSR) Details

• Onsite in Portland, Maine
• $18-20/hr.
• Monday through Friday, flexible hours (4-5hrs/day)

Pay:

$18.00

• $20.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person