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Beacon Health System

Patient Access Rep KAL

Career Insights for Registrar / Patient Service Representative

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Based on Michigan data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,452 / year median in Michigan

+2% projected growth

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Job Description

Patient Access Rep KAL Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.
Responsibilities:
Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. Assists with coordination of activities related to insurance pre-certification/authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. High School diploma equivalency 1 year of applicable cumulative job specific experience required. •
Note:
Required professional licensure/certification can be used in lieu of education or experience, if applicable.
EDUCATION
Diploma Required:
N Preferred:
N