Medical Support Assistant

• Ear Institute
• Full Time Henry Ford Health
• 3.8 Farmington Hills, MI Job Details Full-time 1 hour ago Benefits Health insurance Dental insurance Tuition reimbursement Qualifications BLS Certification High school diploma or GED Full Job Description Ear Institute May travel between Farmington Hills, Novi and Royal Oak Clinics PRN
• works 10 hour day shift

GENERAL SUMMARY

Under direct supervision of the provider and/or nursing leadership, the Medical Support Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to the greeting and escorting of patients to the exam room, obtaining medical histories, the measurement and recording of vital signs, preparing patients for an examination/procedure, and assisting the provider during the examination/procedure.

PRINCIPLE DUTIES AND RESPONSIBILITIES

(

Please Note:

The following duties & responsibilities may not apply to all ambulatory areas):

Patient Care:

Escort patient to room and prepares patient for examination, procedure, and treatment. Obtain vital signs. Obtain and record patient history employing critical thinking skills. Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures. Recognize and respond to emergencies. Actively monitor & respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames. Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider.

EDUCATION/EXPERIENCE REQUIRED

High school diploma or G.E.D. equivalent.

• At least one (1) year of related experience preferred.

Basic computer knowledge and keyboarding skills preferred. Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred. Ability to problem-solve preferred. Possess effective interpersonal and communication skills preferred.

CERTIFICATIONS/LICENSURES REQUIRED

Current BLS-C upon hire or successful completion by end of orientation

Additional Information Organization:

Henry Ford Providence Hospitals Department:

HFPNH_

MG MEI Shift:

Day Job Union Code:

Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services

• from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail.

With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the

Future of Health:

Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers. Benefits The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.