A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Under the supervision of an RN, provides close, continuous observation of patients who may be at risk for adverse events such as falls, self-injury or harm to others. Assists in the provision of a safe and clean environment. Provides assistance with activities of daily living, unless the patient needs are such that adverse health consequences are predictable.
Essential Functions and Responsibilities:
Obtains verbal report from the patient's nurse to include information regarding the patient's identified care needs, diagnosis, visual, auditory, or language barriers, as well as any special consideration (NPO, bed alarms, etc.). Positions self in patient room at bedside to maintain constant visual observation of the patient. Never leaves the patient alone or out of sight unless specifically instructed by the nurse. Obtains instruction from nurse regarding ambulation limitations and course of action for redirection of patient if needed. Required • High school diploma or equivalent.
Preferred:
• Completion of a nursing assistant program. • One year related experience.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information Schedule:
Full-time Requisition ID:
26004192
Daily Work Times:
1900-0730
Hours Per Pay Period:
72
On Call:
No Weekends:
Yes About Us McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan's largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
