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Family Health Care

Medical Office Assistant I On-Call

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on Michigan data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,452 / year median in Michigan

+2% projected growth

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Job Description

We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.
Description:
Greets patients and visitors Answers telephone, screens calls, takes complete and accurate messages Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
Knowledgeable of HIPAA Qualifications:
High School diploma or GED Computer experience One-year work experience, preferably in a medical office setting Knowledge of medical terminology preferred Experience preferred
Location:
McBain, MI Exempt/Non-Exempt:
Non-Exempt Benefits:
N/A Employment Type:
On-Call, as needed basis. Family Health Care is an Equal Opportunity Employer.