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Procient LLC

Medical Office Staff

Career Insights for Registrar / Patient Service Representative

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Based on Missouri data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,779 / year median in Missouri

+5% projected growth

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Job Description

Join the warm and welcoming healthcare team at our psychiatric clinic, where your enthusiasm and organizational skills will drive exceptional patient experiences and streamline our clinic operations. In this vital role, you will serve as the front office staff, providing outstanding patient service, managing medical records, and supporting clinical and administrative functions with energy and commitment. Your proactive approach will ensure smooth daily operations in a fast-paced medical environment, fostering a welcoming atmosphere for patients and staff alike.
REQUIRED QUALIFICATIONS
Minimum 1-2 years experience in a medical office or healthcare billing role Hands-on experience with Medicare billing (claims, eligibility, pre-certs) Proficiency in Microsoft Word and Excel Experience scheduling patients in a clinical setting Familiarity with HIPAA compliance
PREFERRED
(BUT
NOT REQUIRED
) Experience billing other health insurance plans Prior work in behavioral health or outpatient clinics Experience with EHR / practice management software (name it if applicable) Experience with EHR systems (e.g., Epic, Athena, Kareo, AdvancedMD, etc.) Insurance portals and electronic claims submission Scheduling software used in medical clinics
POSITION SUMMARY
Full-time medical front desk and billing role in a clinical healthcare setting This position is intended for candidates with prior healthcare office and insurance billing experience Applicants without medical office or insurance billing experience will not be considered
SCHEDULE & STATUS
Full-time position, 28-40 hours per week Monday to Thursday initially Friday hours may be added with experience and performance
COMPENSATION
Pay scale commensurate with experience
PRIMARY RESPONSIBILITIES
Perform front desk and medical billing duties in a healthcare clinic Schedule new and returning patient appointments using appropriate appointment types Coordinate patient care between EmoLogic Clinic and referring offices Obtain insurance benefit and eligibility information Complete pre-certifications and authorizations as required Process Medicare billing and billing for other health insurance plans Ensure accurate and timely data entry for patient and insurance records Communicate professionally with physicians, patients, and referring offices Maintain compliance with HIPAA, insurance regulations, and office policies Participate in staff trainings and meetings Review daily summary reports and internal communications
EDUCATION
High School diploma or GED preferred
APPLICATION QUESTION
(REQUIRED) Please briefly describe your experience with Medicare billing, including years of experience and specific responsibilities handled
Pay:
$16.00 - $20.00 per hour
Work Location:
In person

Benefits

  • Health Insurance