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Gainesville Health Care Center

Social Services - Admissions Coordinator

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,779 / year median in Missouri

+5% projected growth

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Job Description

Gainesville Health Care Center is a leading healthcare facility dedicated to providing exceptional long-term care and support to our residents. We believe in maintaining a high standard of care and promoting a positive environment for our residents, families, and staff. Join our dynamic team and contribute to enhancing the quality of life for those in our care.
Position Overview :
We are seeking a compassionate and organized Social Services Designee and Admissions Coordinator to assist with our social services and admissions processes. This role is vital to ensuring that residents receive the support they need, from admission through to care planning and beyond. If you have a passion for helping others, excellent communication skills, and a strong understanding of long-term care, we encourage you to apply.
Key Responsibilities :
Coordinate resident admissions, transfers, and discharges in compliance with facility policies and regulations. Advocate for residents' rights and provide support with psychosocial needs, including mental health, grief, and loss. Conduct pre-admission financial evaluations and collaborate with the Business Office to ensure accurate payer source documentation. Maintain accurate and timely documentation in medical records using PointClickCare (PCC). Provide facility tours and admission information to potential residents and their families. Build and maintain strong relationships with residents, families, and interdisciplinary teams. Ensure residents' care preferences, advance directives, and legal statuses are documented and respected. Participate in care planning meetings, quality improvement initiatives, and safety drills. Assist with transportation to resident appointments.
Qualifications :
High school diploma or equivalent (required); social services designee certification (preferred). Minimum of 1 year of experience in healthcare or a related field, preferably in a long-term care setting. Knowledge of Medicare, Medicaid, and private insurance processes is a plus. Strong communication and organizational skills. Proficient in PointClickCare (PCC) or similar electronic medical record systems. Training available. Ability to work collaboratively in a team-oriented environment.
Why Join Us :
Competitive salary and benefits package. Opportunities for professional development and career growth. A supportive, team-focused work environment. Make a difference in the lives of residents and their families.