A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Patient Service Representative ACCESS Family Care -
Lamar Medical Clinic Location:
Lamar, MO Schedule:
Monday-Friday, Day Shift Status:
Full-Time ACCESS Family Care is seeking a friendly, dependable, and patient-focused Patient Service Representative (PSR) to join our team at the Lamar Medical Clinic. The Patient Service Representative plays a vital role in creating a positive patient experience by serving as the first point of contact for patients and visitors.
Essential Duties & Responsibilities:
Greet and check in patients in a professional and courteous manner. Schedule and confirm patient appointments. Answer incoming phone calls and direct calls appropriately. Verify patient demographics and insurance information. Collect copays and process patient payments. Maintain accurate patient records within the electronic health record system. Assist providers and clinical staff with administrative support as needed. Follow HIPAA guidelines and maintain patient confidentiality. Provide excellent customer service to patients, families, and visitors.
Qualifications:
High school diploma or equivalent required. Previous customer service experience required. Previous experience in a medical office, healthcare setting, or patient registration role is preferred. Strong computer and data entry skills. Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Bilingual (English/Spanish) skills are a plus but not required. Why Join ACCESS Family Care? Monday-Friday schedule with no weekends Supportive team environment Opportunities for professional growth and development Competitive pay based on experience Meaningful work serving patients in our communities If you are passionate about helping others and providing outstanding customer service, we encourage you to apply and become part of the ACCESS Family Care team.
Pay:
Competitive; based on qualifications and experience. Provide your feedback on BizChat You said: Pay range $17.00-24.00 /hour depends on candidates previous patient service experience Copilot said: Here's an updated job posting with the pay range included: Patient Service Representative ACCESS Family Care -
Lamar Medical Clinic Location:
Lamar, MO Schedule:
Monday-Friday, Day Shift (No Weekends)
Status:
Full-Time Compensation:
Starting pay ranges from $17.00 to $24.00 per hour , with placement in the range determined by the candidate's previous patient service, medical office, scheduling, registration, and healthcare-related experience. ACCESS Family Care is seeking a friendly, dependable, and patient-focused Patient Service Representative (PSR) to join our team at the Lamar Medical Clinic. The Patient Service Representative serves as the first point of contact for patients and visitors, helping create a welcoming and positive experience while supporting efficient clinic operations. Essential Duties & Responsibilities Greet patients and visitors in a professional and courteous manner. Check patients in and out for appointments. Schedule, reschedule, and confirm appointments. Answer incoming phone calls and direct calls appropriately. Verify patient demographics and insurance information. Collect copays and patient payments. Maintain accurate patient records within the electronic health record (EHR) system. Assist with scanning, filing, and other administrative tasks. Adhere to HIPAA regulations and maintain patient confidentiality. Provide exceptional customer service to patients, families, and fellow team members. Qualifications High school diploma or equivalent required. Strong customer service and communication skills. Proficient computer and data entry skills. Ability to multitask and work effectively in a fast-paced environment. Previous experience in a medical office, healthcare setting, patient registration, scheduling, or front desk role is preferred. Knowledge of insurance verification and medical terminology is a plus. Bilingual (English/Spanish) candidates are encouraged to apply. Why Join ACCESS Family Care? Monday-Friday schedule with no weekends Supportive and team-oriented work environment Opportunity to make a positive impact on patients and the community Competitive compensation based on experience Professional growth and development opportunities Apply today and become part of the ACCESS Family Care team committed to providing quality healthcare services to our communities.
