A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Find your calling at Mercy! Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patients highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient.
Position Details:
Additional Job Description Mercy Hospital Washington Position:
Patient Care Associate (PCA)
Department:
Medical/Surgical (Med/Surg)
Shift:
Day Shift | Part-Time | 24 hours/week (Weekend/Holiday Rotation) About the Department Join our 30-bed Medical/Surgical Unit caring for patients with: Gastrointestinal disorders Oncology Urinary tract infections Dehydration Pneumonia COPD Wounds Post-operative care We maintain a 1:6 nurse-to-patient ratio supported by dedicated Patient Care Associates. Our team values teamwork, accountability, and creating a strong sense of belonging. Position Overview Under the guidance of an RN or LPN, the Patient Care Associate plays a vital role in providing individualized patient care to help patients reach their highest wellness. Key Responsibilities Patient Care Associate (PCA)
Duties:
Obtain vital signs and accurately document in the electronic medical record system Assist with patient needs: meals, bathing, toileting, ambulation, mobility, and transport Provide clerical support as needed
Growth Opportunity:
Advance your career to Patient Care Technician (PCT) and beyond! Patient Care Technician (PCT)
Additional Duties:
Phlebotomy and blood culture collection Enteral feeding administration Wound care IV and Foley catheter removal Tracheostomy care and suctioning Training Program Accredited Department of Labor Apprenticeship Program with comprehensive hands-on experience 175-hour training for those without prior experience, completed within 90 days of hire BLS certification required within 1 month of hire Complete PCA competencies within 3 months
Qualifications Education:
High school diploma or GED required
CNA/CPTC
certification or enrollment in a healthcare career program preferred No prior experience necessary
Physical Requirements:
Ability to lift/push/pull up to 50 lbs.; prolonged standing and walking; flexibility to bend, kneel, squat, and reach
Preferred:
Certified Nursing Assistant (CNA) certification Benefits 💼 Career growth with educational assistance toward nursing degrees 🏥 Health, dental, and vision coverage starting day one 💰 Monthly $100 contribution to Dependent Care FSA (eligible employees) 👶 Paid parental leave 💸 401(k) with employer match from day one 🏖 PTO accrual starts immediately — including volunteer time off 💵 Competitive salary Ready to make a difference with Mercy Hospital? Join our compassionate team and advance your healthcare career today! -
Preferred Other:
Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
