A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Find your calling at Mercy! Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patients highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient.
Position Details:
🌟 Join Our Team at Mercy Hospital Washington!
Position:
Patient Care Associate (PCA)
Department:
Surgical & Orthopedic Unit Shift:
Part-Time | Nights | 24 hours per week 🏥 Department Overview Our high-energy, fast-paced 30-bed Med/Surg unit provides exceptional care! We specialize in caring for a diverse range of medical and post-operative patients, including but not limited to: Orthopedic procedures (knees, hips, shoulders) General surgeries (appendectomy, cholecystectomy, colon resections) Bariatric surgery Sepsis, pancreatitis, and stable pneumothorax Our nurse-to-patient ratio averages 1:6 , supported by a strong team of Patient Care Associates (PCAs) . The unit is known for its teamwork, compassion, dedication, and clinical excellence — making it a great place to learn, grow, and make a difference every day. 💡 Position Overview Under the supervision of an RN or LPN, the Patient Care Associate provides hands-on care and support to patients, helping them achieve their highest level of wellness and comfort. ⚕️ Responsibilities Patient Care Associate (PCA): Obtain and record vital signs in the electronic medical record Assist patients with meals, hygiene, toileting, ambulation, and transport Provide clerical support as needed Patient Care Technician (PCT): In addition to PCA duties, PCTs perform: Phlebotomy and blood cultures Enteral feedings Wound care IV/Foley removal Tracheostomy care and suctioning ✨ Advancement opportunities available through our career ladder from PCA to PCT and beyond! 🎓 Training & Development Our PCA Training Program is an accredited Department of Labor Apprenticeship , offering comprehensive, hands-on experience in a supportive learning environment. If you do not have prior experience, Mercy provides a 175-hour training program (meeting Department of Health and Senior Services standards) to be completed within 90 days of hire.
BLS Certification:
Required within 1 month of hire
Competencies:
Completed within 3 months of hire âś…
Qualifications Education:
High school diploma or GED required
CNA/CPTC
certification, enrollment in a healthcare career program, or current Mercy co-worker preferred
Experience:
No prior experience required - we will train you!
Physical Requirements:
Ability to lift, push, or pull up to 50 lbs regularly Frequent standing, walking, bending, kneeling, and squatting
Preferred:
Certified Nursing Assistant (CNA) 💙 Benefits Education assistance toward nursing degrees Health, dental, and vision coverage starting day one 401(k) with employer match beginning day one Paid Parental Leave for new parents Annual contribution of $100/month to eligible Dependent Care FSA PTO accrual starts day one and includes a day for volunteering Competitive pay and growth opportunities within Mercy 🌠Join a team where compassion meets excellence — and every day brings an opportunity to make a difference. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
