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at Partnership Health Center in Missoula, Montana, United States
Patient Services Representative
Entry-Level JobVerifiedNo experience needed
Job Description
at Partnership Health Center in Missoula, Montana, United States Job Description
Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast's paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula!
Partnership Health Center ( PHC ), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, Federally Qualified Health Center in Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time.
The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred.
Performs a variety of clerical and reception duties, including assessing patient income for discounted services at Partnership Health Center ( PHC ). Provides compassionate, patient-centered service - even in challenging interactions - with professionalism and empathy.
Greets and registers patients for appointments, screens incoming phone calls, records messages, and routes calls to appropriate departments.
Schedules appointments and enters patient information into the system acco To view full details and how to apply, please login or create a Job Seeker account
BARGAINING UNIT
: This position will be covered under a Collective Bargaining Agreement ( CBA ) once negotiations are complete. Until then, the role will follow current organizational policies and procedures.Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast's paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula!
Partnership Health Center ( PHC ), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 18,000 individuals and families. A 14-site, Federally Qualified Health Center in Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time.
The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred.
DEFINITION
:Performs a variety of clerical and reception duties, including assessing patient income for discounted services at Partnership Health Center ( PHC ). Provides compassionate, patient-centered service - even in challenging interactions - with professionalism and empathy.
REPRESENTATIVE EXAMPLES OF WORK
:Greets and registers patients for appointments, screens incoming phone calls, records messages, and routes calls to appropriate departments.
Schedules appointments and enters patient information into the system acco To view full details and how to apply, please login or create a Job Seeker account
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Montana data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$49,438 / year median in Montana
+9% projected growth