Referral Coordinator Agape Psychological Consortium at Virginia Beach Greensboro, NC Job Details Part-time $15 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Medical scheduling Administrative experience High school diploma or GED Medical administrative support Organizational skills

Full Job Description Job Summary:

The Referral Coordinator is responsible for managing and processing client referrals in a mental health practice. This role serves as a key liaison between clients, providers, insurance companies, and external healthcare organizations to ensure timely, accurate, and compliant referral coordination. The ideal candidate is detail-oriented, compassionate, and experienced in healthcare administrative workflows.

Job Type:

Part-time Key Responsibilities:

Receive, review, and process incoming and outgoing mental health referrals Maintain accurate referral documentation within the internal systems being used Track referral outcomes and follow up on pending or incomplete referrals Collaborate with external providers, hospitals, and community mental health resources Communicate with clients regarding referral status, scheduling, and required documentation Schedule appointments accurately with the appropriate providers Know and be able to explain the types of services each client is being seen for and the appointments being scheduled Identify and resolve referral-related issues in a timely and professional manner Ensure compliance with HIPAA and confidentiality policies

Qualifications:

High school diploma or equivalent required Some experience in healthcare administration, referrals, or mental health services preferred but not required Proficiency with EHR systems and Microsoft Office applications Strong communication and interpersonal skills Excellent organizational skills and attention to detail Ability to handle sensitive information with discretion and empathy

Skills & Competencies:

Patient-centered communication Multitasking in a fast-paced clinical environment Problem-solving and follow-through Time management and prioritization Cultural competence and professionalism

Job Type:

Part-time Pay:

$15.00 per hour Expected hours: 20.0 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required) Shift availability: Day Shift (Required)

Work Location:

In person