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WM
White Mountain Dental
New Patient Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on New Hampshire data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,148 / year median in New Hampshire
+8% projected growth
Job Description
Patient Care Coordinator Be the welcoming voice and steady guide for our patients Are you naturally warm, organized, and motivated by helping others? Do you enjoy creating positive first impressions and keeping things running smoothly behind the scenes? If so, we would love to meet you. About Our Practice We are a patient-centered dental practice committed to compassion, professionalism, and clinical excellence. Every interaction matters to us. As our Patient Care Coordinator, you will serve as the first point of contact for new patients, ensuring their experience begins with clarity, comfort, and confidence. This is an entry-level opportunity with meaningful room for professional growth and advancement. Key Responsibilities Create a Welcoming Experience Serve as the friendly first impression by engaging with new patients by phone, email, and in person. Coordinate Scheduling with Accuracy Schedule new patient appointments in alignment with office protocols to ensure efficiency and flow. Manage Patient Information Create and maintain accurate patient records using Open Dental software. Verify Insurance Coverage Complete insurance verification to help patients understand their benefits prior to treatment. Guide Patients Through Their Care Assist patients in understanding treatment recommendations, financial options, and next steps. Support Front Office Operations Maintain daily statistics, follow up on pending treatment, and assist with general administrative tasks as needed. What We're Looking For A genuinely positive and welcoming demeanor Clear, professional communication skills Strong organizational skills and attention to detail Comfort with computers (experience with Open Dental is a plus) A collaborative team mindset A willingness to learn and grow in a professional setting Compensation & Benefits $36,000 - $41,000 annually 401(k) and employer matching Dental benefits Paid time off and paid sick time Paid training Bonus opportunities Employee discounts Opportunities for advancement Schedule Monday - Thursday No weekends In-person position