A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Come work at the best place to give and receive care!
Job Description:
About Us Elliot Family Medicine at Hooksett is a group of healthcare providers dedicated to family practice medicine. We consider ourselves partners in healthcare and will work with our patients to help them achieve a healthy lifestyle with an emphasis on prevention. We do practice evidence-based medicine. Position Summary - Monday-Friday, 8am-5:00pm, 40 hours weekly Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned. Key Responsibilities Greets and registers patients; notifies medical staff of their arrival. Verifies current address and insurance status. Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work. Completes prior authorization of testing according to insurance requirements. Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts. Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule. Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education/Experience/Licensure Education:
High School Diploma or equivalent required.
Experience:
Previous experience in a health care setting performing similar functions preferred.
Certification/Licensure:
N/A Software/Hardware:
Proficient in MS Office. What Elliot Health System Has to Offer Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term disability, long-term disability, and life insurance coverage Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan And more!
Work Shift:
Days 830-530 SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law. SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.
