Responsibilities:

Greet patients and ensure a pleasant experience throughout their visit with timely & courteous interactions
Answer phones with excellent patient service skills
Schedule patient appointments to maximize profit to both existing and potential patients
Execute appointment reminders with calls 24 hours prior to scheduled appointment
Complete new patient registration, data entry, and file preparation, and maintaining company reporting tools
Manage inventory of office supplies
Complete insurance verification and submit superbills to billing team, follow up as needed
Collect patient payments (deductible/copays) and any outstanding balances
Follow HIPAA guidelines and practice policies to maintain patient privacy

Qualifications:

Minimum of two (2) years of working in a front office, sales/retail, or customer service environment
High School Diploma Required
Associate's or Bachelor's degree a plus
Insurance Verification knowledge or background a plus

Skills:

Strong interpersonal skills and ease with both telephone and in-person contacts
Excellent communication skills with the ability to facilitate with written communication
Excellent organization and time-management skills
Ability to efficiently multitask
Possess strong organizational skills
Possess basic math skills
Ability to work independently and as a team player
Intermediate to advanced proficiency with Google Workspace.

Ideal candidates will have exceptional professionalism and be able to accurately and effectively complete responsibilities in a fast-paced environment with minimal supervision. This role requires the ideal candidate to be able to clearly articulate with our patients in all communication facets (face to face, verbally, and written). As the first face patients see and hear for our office, the ideal candidate will have proactive customer service skills and the ability to exhibit friendly and courteous behavior in all patient interactions.

Pay:

From $20.00 per hour

Benefits:

401(k) Health insurance On-the-job training Paid time off

Work Location:

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