The Intake & Program Coordinator oversees guest intake processes and supports the execution of select community-based programs. This role ensures accurate documentation, organized service flow, and clear communication across programs. The Intake & Program Coordinator serves as a first point of contact for many guests and plays a key role in connecting individuals to appropriate services and resources. This position focuses on operational excellence, consistency, and support of established initiatives.

Key Responsibilities Intake Operations:

• Manage daily intake procedures, ensuring accurate, confidential, and timely guest registration.
• Maintain and update intake records in accordance with organizational standards.
• Assist guests in identifying service needs and connecting them with the appropriate internal programs.
• Support data collection and reporting related to guest services. Program Coordination & Support
• Coordinate logistics and implementation of assigned programs, including, but not limited to: o Kids Cooking. o Outreach initiatives. o Community Resource coordination. o Lunch Break Bus engagement.
• Prepare materials, manage schedules, and ensure operational readiness for program days.
• Provide on-site support during program activities to ensure smooth execution.
• Track participation and assist in compiling program updates as requested. Outreach & Communications
• Coordinate the distribution, display, and upkeep of program flyers in public areas, ensuring materials are current, visible, and aligned with active services and events.
• Ensure timely communication of upcoming services to guests and volunteers.
• Maintain organized calendars and schedules related to assigned programming. Community Resource Support
• Maintain and update lists of community partners and referrals resources.
• Assist guests with basic resource navigation and information sharing.
• Support the organization's network of service providers by keeping materials current and accessible.
• Coordinate and oversee the community partner tabling schedule, including confirmations, space logistics, and internal communication to ensure smooth on-site engagement. Qualifications & Skills
• Strong organizational skills and attention to detail.
• Clear and professional written and verbal communication skills.
• Ability to manage multiple tasks in a structured, fast-paced environment.
• Comfortable working directly with diverse populations in a supportive and respectful manner.
• Proficiency in Google Workspace and data entry systems.
• Ability to maintain confidentiality at all times.
• Bi-Lingual (English / Spanish) Experience & Education
• Minimum of 2-3 years of experience in intake coordination, program support, administrative operations, or community services.
• Experience in nonprofit, human services, or community-based settings preferred.
• Associate's or Bachelor's degree in social services, nonprofit management, communications, or related field preferred: equivalent experience considered. Key Attributes
• Guest-centered and mission-driven.
• Detail-oriented and systems-focused.
• Reliable and consistent in follow-through.
• Willingness to learn and grow within the role.
• Strong interpersonal skills for interacting with guests, clients, volunteers and stakeholders. Physical Requirements / Environmental Conditions
• The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Employees are required to:

• Walk and climb stairs.
• Reach with hands and arms.
• Be mobile by moving from place to place quickly.
• Carry and lift up to 25 lbs.
• Bend, Stoop or kneel.
• Employees may be subjected to outside environmental conditions while conducting various levels of outreach or events.

Equal Opportunity Employer Lunch Break, Inc. is an Equal Opportunity Employer and is committed to fostering a workplace that respects and values diversity. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to providing a work environment that is free from discrimination and harassment, where individuals are treated with respect and dignity.

Pay:

$21.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Paid time off Retirement plan Vision insurance Application Question(s): The compensation range is $21-$24 based on experience. Are you agreeable to that? Are you fully Bi-lingual in English/Spanish. Both written and spoken?

Education:

Associate (Required)

Experience:

Intake:

3 years (Required)

Language:

Bi-Lingual - English /Spanish (Required) Ability to

Commute:

Red Bank, NJ 07701 (Required)

Work Location:

In person