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BH
Burnt Hills Veterinary Hospital
Veterinary Patient Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on New York data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,159 / year median in New York
+17% projected growth
Job Description
About us Burnt Hills Veterinary Hospital is a winner of the Best Veterinary Hospital in the Capital district year after year!
Candidate Availability Requirements:
Full-Time, Open Availability, including weekendsAvailability:
Monday-Sunday, day and evening shifts Patient Service Representatives are the clients' first impression of the practice, both on the phone and in-person. PSR's must possess strong organizational skills, as well excellent customer service skills. Our team handles emergency situations on a daily basis, compassion for animals and their owners is a must! Our PSR's work in multiple areas, including: communication room, front desk and as a patient liaison- bringing patients into exam rooms and taking a medical history.Responsibilities Include:
greeting clients; accurate appointment scheduling; managing a multi-line phone system; accurate data processing; processing invoices and payments; managing medical records, rooming patients, obtaining medical history. BHVH is an EOE.Job Type:
Full-time Pay:
From $17.50 per hourBenefits:
401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Professional development assistance Retirement plan Uniform allowanceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Other Retirement and Savings