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CH
Catholic Health System
Admissions Coordinator Clearview Treatment Svcs MSMH
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on New York data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,159 / year median in New York
+17% projected growth
Job Description
Facility:
Mount St.Mary's Hospital Shift:
Shift 1Status:
Full Time FTE:
1.000000Bargaining Unit:
ACE Associates Exempt fromOvertime:
Exempt:
No Work Schedule:
Days Hours:
Monday - Friday 8am-4pmSummary:
Assists with Management of Admissions process and support, including daily tasks, reminders, scheduling. Responsible for day-to-day admissions, planning, coordination and implementation for Clearview. Responsible for multi-tasking, handling changing priorities at a high level of importance and confidential CH matters and issues. Coordinates the needs of admission department with program operations. Confidential interaction with professionals inside and outside the organization.Responsibilities:
EDUCATION
High school diploma or equivalent required Associates degree or specialized training in health-related field preferredEXPERIENCE
Minimum three (3) years' experience in medical office setting or Behavioral Health Services. Knowledge of the specialty of behavioral health and Chemical Dependency Treatment and Federal Confidentiality regulations preferred.KNOWLEDGE, SKILL AND ABILITY
Ability to make independent decisions based on knowledge, judgment and standardized guidelines; Ability to identify opportunities for improvement in operations, relationship services and amenities; Ability to implement programs and processes to address identified opportunities; Ability to lead change and to drive internal and external customer satisfaction; Strong customer service skills; Detail oriented; Excellent communication skills; Medical Terminology Excellent Telephone skills Exceptional interpersonal and communication skills Ability to organize/prioritize multiple responsibilities Knowledge and proficiency of specific computers and/or software programs (Microsoft Word, Excel, PowerPoint, Access, Healthy Net, ePACES, EPIC, KRONOS, CHS
Lawson Ability to work with little or no supervision Knowledge of standard office equipment (fax, copier, printer, laptop, projector) Maintain proficiency in computer applications (including Word, Excel, PowerPoint, Access)WORKING CONDITIONS
In a well-lit environmentally controlled office setting. Extensive time sitting and typing. Typical of most office Jobs.Benefits
- Dental Insurance