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Catholic Health

Medical Office Assistant

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,159 / year median in New York

+17% projected growth

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Job Description

Overview At Catholic Health Physician Practices , we believe in more than just providing medical care — we strive to build meaningful relationships with our patients and deliver compassionate, clinically excellent service across every touchpoint. We're currently seeking a Medical Assistant who is passionate about patient care and thrives in a team-oriented environment. If you're someone who enjoys both clinical and administrative responsibilities and wants to be part of a mission-driven healthcare team, we'd love to meet you.
Job Details What You'll Do:
As a key member of our clinical team, you'll play a vital role in supporting patient care and keeping our practice running smoothly. Your day-to-day work will directly impact our patients' health and experience.
Prepare exam rooms:
sanitize, stock supplies, and ensure medications/vaccines are ready for the day Review upcoming appointments and identify gaps in care (mammograms, colonoscopies, immunizations, etc.) Escort patients to rooms and manage patient flow to maximize efficiency Take and record vitals, patient history, allergies, medications, and current concerns Assist with procedures, including EKGs, Holter monitors, and in-office testing Collect and process lab specimens; track and document results Perform quality control on equipment and testing materials Help at the front desk when needed — greeting patients, answering phones, verifying insurance Collaborate with providers and the care team to ensure the best patient outcomes
What You Bring:
Graduation from a NYS-accredited Medical Assistant program is required Current Medical Assistant certification preferred (NHA, AMT, AAMA, NCCT) BCLS certification (in-person training only, American Heart Association) Strong clinical skills including phlebotomy and aseptic technique A team-first attitude and commitment to providing respectful, quality care Posted Salary Range USD $24.00 - USD $29.13 /Hr.
Why You'll Love Working Here:
Be part of a mission-driven organization rooted in compassion and excellence Work with a supportive, collaborative team that values your input Enjoy opportunities for growth and development within Catholic Health Make a real impact in patients' lives — every single day