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AU
AFC Urgent Care
Patient Care Representative
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on New York data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,159 / year median in New York
+17% projected growth
Job Description
Part-Time Front Desk Receptionist - West Islip & Farmingdale AFC Urgent Care is looking for a friendly, organized, and customer-focused Part-Time Front Desk Receptionist to join our team! This position is split between our West Islip and Farmingdale locations. As the first point of contact for our patients, you'll play a vital role in creating an exceptional patient experience while ensuring the front office runs efficiently. Responsibilities Greet and check in patients with professionalism and compassion Verify insurance eligibility and collect patient information Register patients accurately in the electronic medical record Answer multi-line phones and schedule appointments as needed Collect co-pays and process payments Scan and upload insurance cards and identification Maintain patient confidentiality in accordance with HIPAA Assist with medical records, referrals, and administrative tasks Coordinate with clinical staff to ensure efficient patient flow Maintain a clean and organized reception area Qualifications Previous medical reception, front desk, or customer service experience preferred Knowledge of medical insurance verification is a plus Excellent communication and interpersonal skills Strong computer and multitasking abilities Ability to work in a fast-paced environment Reliable transportation and willingness to travel between West Islip and Farmingdale What We Offer Competitive hourly pay Supportive and collaborative work environment Growth opportunities within a rapidly expanding organization Flexible part-time scheduling