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Robert Half

Patient Registration

Career Insights for Registrar / Patient Service Representative

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Based on Ohio data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,797 / year median in Ohio

+7% projected growth

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Job Description

We are looking for a Patient Registration specialist to support a healthcare team in Cincinnati, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience for patients while managing front-desk and registration activities with accuracy. The person in this role will help coordinate scheduling, maintain organized records, and support insurance and payment processes in a fast-paced medical setting.
Responsibilities:
  • Welcome patients and visitors courteously, providing a welcoming first point of contact for the office
  • Complete patient intake and registration tasks while ensuring demographic and insurance information is entered accurately
  • Coordinate appointment scheduling and assist patients with questions related to visits and registration procedures
  • Maintain and update patient files and documentation in accordance with office standards and healthcare privacy practices
  • Verify medical insurance details, support claim-related processing, and collect patient payments when needed
  • Monitor office supply levels, place replenishment orders, and help keep administrative areas organized
  • Use Epic EMR and other office systems to document patient information and support daily front-desk operations
  • Carry out additional administrative support duties as assigned to help the team run efficiently