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Cleveland Clinic
Patient Care Nurse Assistant - Medical/Surgical
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,797 / year median in Ohio
+7% projected growth
Job Description
Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's 6100 Medical Floor provides care to patients ages 18 and above with chronic illnesses, such as COPD, CHF and diabetes, and post-op patients for knee replacement, shoulder surgery, hip replacement, colostomies and exploratory laps. This unit has caregivers ranging from new graduates to 30+ years of experience, and they all work collaboratively to provide the best possible care to their patients. By joining this team as a Patient Care Nurse Assistant, you will coordinate with fellow caregivers to create a welcoming, healing and warm environment for patients in this unit. This position offers the ability to pursue educational advancement, higher positions and skills development courses offered by Cleveland Clinic. In this role, you have an excellent opportunity to start your nursing career and work in a supportive and caring healthcare setting. A caregiver in this position works nights from 7:00PM - 7:00AM or 11:00PM - 7:00AM, including rotating weekends and holidays. A caregiver who excels in this role will: Provide or assist with patient care under the supervision of an RN. Patient care may include vital signs, weight, assisting patients with personal care and activities of daily living, patient transfers/transport, pulse oximetry, point of care testing, dressing changes, applying external monitoring devices and removing urinary Foley catheter. Report abnormal findings or changes in physical, mental and emotional conditions to an RN. Assist with keeping patients' rooms clean and orderly. Minimum qualifications for the ideal future caregiver include: High School Diploma or GED Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross ( If you do not hold this certification, you must obtain it during your new hire period) Nursing students: Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross prior to hire Military experience as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered Preferred qualifications for the ideal future caregiver include: State Tested Nursing Assistant (STNA)