Bilingual Patient Service Representative First Flight Health Centers Miamisburg, OH Job Details Full-time 13 hours ago Benefits Wellness program Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Communication skills Entry level Full Job Description The Bilingual Patient Service Representative I is responsible for preparing charts for patient visits, including but not limited to: updating and/or entering patients in practice management system, copying insurance card and verifying insurance coverage. PSR I is responsible for notifying the clinical staff when a patient has arrived. In addition, the PSR I answers multi-line phones, taking messages or transferring calls when appropriate. The PSR I schedules patient appointments, handles collection/billing activities while providing efficient office support, teamwork and outstanding customer service.

Position Requirements General Knowledge:

Knowledge of third party payers, medical terminology is preferred. Fundamental knowledge of billing processes and concepts preferred.

Computer:

Basic computer and keyboarding skills. Use of NextGen and MS Office Suite required.

Communication:

Fluent in Spanish required

Communication:

strong oral communication and telephone skills; excellent customer service skills with both internal and external customers.

Work Environment:

fast-paced environment; strong prioritization skills needed; must be able to perform multiple tasks at the same time

Physical Requirements:

general sitting, standing, walking, bending and arm movements, keyboarding, stooping, lifting up to 20 pounds.

Educational Requirements:

High school diploma or equivalent certificate.

Experience Requirements:

1 - 3 years of experience in a health care facility preferred.

Benefits :

Medical Dental Vision Supplemental Insurance 401(k) with company match up to 6% Employer covered long-term disability, short-term disability, and basic life insurance Wellness Program