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MSA Primary Care
Call Center Agent- Medical Office
Career Insights for Registrar / Patient Service Representative
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Based on Ohio data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,797 / year median in Ohio
+7% projected growth
Job Description
MSA Primary Care is an Independent Family Practice located in Newark Ohio. We are seeking a friendly, professional Call Center Agent for our busy medical office. The ideal candidate would be enthusiastic, personable, a team player, display a good work ethic, and have excellent customer service skills. Busy multi-physician office seeking dedicated full-time professional to answer multiple phone lines. Medical experience preferred. Ability to multitask is a must.
Duties include:
Operating phone system, EHR, scheduling software, scheduling patient appointments, triaging calls, documenting patient conversations, and thoroughly communicating with patients and office staff.- Competitive benefit package including health, dental, vision, and life insurance with the option to add short term disability, accident, and additional life insurance.
- 401K with match available after 90 days.
- Closed on the 6 major holidays-Holidays are paid after 90 days