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State of Ohio - Public Safety

Deputy Registrar Field Representative

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,797 / year median in Ohio

+7% projected growth

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Job Description

Ohio Department of Public Safety
  • Bureau of Motor Vehicles/Field Service District 1 Report in
Location:
12000 Snow Rd., Unit 10, Parma, OH 44130
Work Hours:
Monday
  • Friday, 8:00 a.m.
  • 4:30 p.m.
  • Daily report in location will be determined based on operations and the successful applicant's residency.
  • This position will require daily travel to location within their assigned area utilizing a State vehicle
  • Perks of Working for the Ohio Department of Public Safety Multiple pay increases over the first years of service!
Free Parking! What You'll Do as a Deputy Registrar Field Representative Conduct onsite visitation & complete periodic & special assignments necessary to over-see, monitor & evaluate & provide training, technical assistance & direction to contractual personnel in assigned deputy registrar agencies, in assigned territory: In assigned territory, oversee, monitor & evaluate assigned deputy registrar agencies by conducting onsite visitations; Check revenue & document disposition by reviewing end of day reports; Complete early &/or late visits to ensure agency open &/or close procedures are ob-served; Verify & remove items for return to Bureau of Motor Vehicles' warehouse to keep deputy registrar agency free of salvage plates, obsolete items, & returned items for credit. Why Work for the State of Ohio At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees•. For a list of all the State of Ohio Benefits, visit our Total Rewards website!
Our benefits package includes:
Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. Qualifications Option 1 2 yrs. exp. in position involved in reviewing documents for accuracy, completeness &/or compliance with reporting guidelines, laws & rules; AND 6 mos. trg. or 6 mos. exp. in operation of computer hardware, software & peripheral equipment; AND 1 course or 3 mos. exp. in typing or word processing; valid driver's license. Option 2 Or 2 yrs. exp. as office manager or assistant office manager in deputy registrar agency in Ohio; AND valid driver's license. Option 3 Or 2 yrs. exp. working in Ohio Department of Public Safety, Bureau of Motor Vehicles, in position dealing with issuance of operator licenses & vehicle registration; AND 6 mos. trg. or 6 mos. exp. in operation of computer hardware, software & peripheral equipment; AND 1 course or 3 mos. exp. in typing or word processing; valid driver's license. Or equivalent of Minimum Class Qualifications for Employment noted above. Helpful Tips for
Applying:
1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume". 2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting. 3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".
Job Skills:
Customer Service Supplemental Information
TRAINING AND DEVELOPMENT REQUIRED TO REMAIN IN THE CLASSIFICATION AFTER EMPLOYMENT
Must maintain current driver's license as required by law.
UNUSUAL WORKING CONDITIONS
Requires travel on daily basis, often to more than one deputy registrar agency; may be required to work overtime; required to carry pager; may be on-call in accordance with departmental policy; may be exposed to inclement weather while driving from one deputy registrar's office to another. Background Check Information
A BCI/FBI
fingerprint check, and background check, may be required on all selected applicants. A comparative analysis and/or drug-test may be a requirement of the hiring process. To request a disability accommodation, please email HRRequestADA@dps.ohio.gov as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner. ADA Statement Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug-Free Workplace The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.