Center for Women's Health is seeking an experienced Patient Representative for our busy OB/GYN practice. This position requires strong, hands-on experience with insurance verification, benefits verification, scheduling, and patient check-in/check-out. We are looking for someone who can hit the ground running and work independently with minimal training.

Responsibilities:

Verify insurance eligibility, benefits, deductibles, copays, coinsurance, and out-of-pocket requirements. Confirm provider and practice network participation and identify referral or authorization requirements. Navigate insurance company websites and provider portals. Accurately input demographic and insurance information in the EMR. Schedule, reschedule and cancel patient appointments according to practice and provider guidelines. Check patients in and out and collect copays and other applicable payments. Verify and update patient demographic and insurance information. Prepare encounter forms and required patient documentation. Answer phones and assist patients with questions and scheduling needs. Communicate effectively with physicians, clinical staff, and billing staff. Maintain HIPAA compliance and follow practice policies.

Qualifications:

Previous medical office and scheduling experience is a must. Experience navigating insurance websites and provider portals. Excellent attention to detail and organizational skills. Professional communication and customer service skills. Ability to multitask in a fast-paced environment. Dependable, professional and team-oriented.

Preferred:

OB/GYN or Women's Health experience. Experience with NextGen Office. Experience with referrals, authorizations and insurance benefit limitations. This is not an entry-level position. Candidates should have substantial prior experience with medical insurance verification and scheduling. Must be able to reliably commute to NW Oklahoma City, pass a background check and drug screening.

Benefits:

Health, dental and vision insurance Paid Time Off (PTO) 401(K)

Matching Pay:

$19.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person