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Siskiyou Pediatric Clinic, LLP

Medical Receptionists & Patient Registrars (Healthcare)

Career Insights for Registrar / Patient Service Representative

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Based on Oregon data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$55,758 / year median in Oregon

+5% projected growth

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Job Description

  • Job Overview
  • We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth operation at the front desk. This role requires strong communication skills, attention to detail, and proficiency in medical office management systems.
  • Responsibilities
  • Greet patients and visitors warmly, providing a positive first impression of the clinic.
  • Manage patient check-in and check-out processes efficiently.
  • Schedule appointments and maintain an organized calendar for medical staff.
  • Handle phone calls with professionalism, addressing inquiries and directing calls as necessary.
  • Process patient information accurately in electronic health record systems.
  • Assist with medical billing as needed, ensuring compliance with healthcare regulations.
  • Maintain confidentiality of patient records and adhere to HIPAA guidelines.
  • Perform administrative tasks including filing, data entry, and managing correspondence.
  • Collaborate with medical staff to ensure seamless patient care and communication within the clinic.
  • Qualifications
  • Previous experience in a medical office is preferred.
  • Familiarity with medical insurance billing practices is a plus.
  • Proficient in using computerized systems for scheduling and record management.
  • Strong phone etiquette skills to handle patient inquiries effectively.
  • Ability to perform 10 key typing accurately for data entry tasks.
  • Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
  • A professional demeanor with strong interpersonal skills to interact with patients and staff alike.
  • Knowledge of hospital procedures or systems is advantageous but not mandatory.
Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while working in a supportive environment!
Job Types:
Full-time, Part-time Pay:
$19.00
  • $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid sick time Paid time off Uniform allowance Vision insurance
Experience:
Medical office: 1 year (Required) Ability to
Commute:
Grants Pass, OR 97527 (Preferred)
Work Location:
In person