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Creative Health Services, Inc

Intake Coordinator

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,109 / year median in Pennsylvania

+2% projected growth

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Job Description

Come join an agency that celebrates the uniqueness of every individual who steps through our doors.
Agency Highlights:
Voted one of the top 2022 Best Places to work in Philadelphia by the Philadelphia Business Journal. Creative Health Services has been located in Montgomery County since 1957. Potential to advance internally with the agency.
Competitive Benefits Package:
Low bi-weekly benefit premiums, 9 paid holidays plus a floating holiday, employee referral program, a very generous PTO package, and so much more.
Tasks and Responsibilities:
Respond to phone calls on the pre-intake line. Scheduling consumers for intake appointments. Gathering appropriate information and checking insurance. Corresponding with referral sources, (hospitals, other agencies, etc.) to schedule first time appointments. Prepare intake packets for scheduled intake appointments. Perform administrative procedures pertaining to assignment of consumer. Entering consumer data into the electronic health records. Running reports as needed upon request. Other duties assigned by the Office Manager/Insurance Specialist.
Requirements:
A Bachelor's Degree in Social Work or a related field preferred. Proficient in Microsoft Office, with emphasis on Excel and Word. Excellent communication skills.
Who We Are:
Creative Health Services is a place where people thrive with connection to services under one roof. We provide support for individuals and families on their journey to wholeness and recovery, making us your destination of choice for behavioral healthcare in Montgomery County since 1957. We offer outstanding choices to individuals suffering with behavioral health difficulties who present in primary care (the majority of the population) as we enhance healthcare for those in treatment for mental health and/or drug and alcohol services. The co-location of primary care services along with behavioral health treatment offers significant advantages to the community. Creative Health Services is situated to develop strong collaborative partnerships and integrated care opportunities.
Job Type:
Full-time Benefits:
401(k) 401(k) matching AD&D insurance Bereavement leave Continuing education credits Dental insurance Dependent care reimbursement Dependent health insurance coverage Disability insurance Employee assistance program Employee discount Family leave Flexible schedule Flexible spending account Free parking Health insurance Health savings account Life insurance Loan forgiveness Loan repayment program On-site gym On-the-job training Opportunities for advancement Paid jury duty Paid time off Paid training Parental leave Professional development assistance Referral program Retirement plan Vision insurance Wellness program
Medical Specialty:
Public Health Education:
Bachelor's (Preferred)
Work Location:
In person