Patient Services Representative

• Outpatient Services Reading Tower Health
• 3.

5 West Reading, PA Job Details Full-time 1 day ago Qualifications Computer operation Customer communication Operator switchboards Patient service Telephone systems Clerical experience Productivity software Medical terminology Office phone management Full Job Description Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area. Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour The Patient Care Assistant is responsible for providing nursing care to patients under the supervision and direction of a registered nurse. Incumbents perform routine direct patient care activities following established policies and procedures in a manner conducive to the safety and comfort of the patient. #READ Education Requirements Completes and maintains all competencies and trainings as required for role. High School Diploma

• OR•GED•OR•Relevant experience may be considered in lieu of education Experience No experience Certification and Licensure BLS Certification•Based on department Required Skills Computer Skills to include use and navigation Customer Service Skills Detail Oriented Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Medical Terminology Microsoft Office Applications Multi Line Telephone Operational Skills Multitasking Organizational Skills