Full Time Home Health Intake Coordinator Vita Home Health Services Inc Torrance, CA Job Details Full-time $20 - $23 an hour 4 hours ago Benefits Paid training Paid time off Paid sick time Qualifications Electronic health records (EHR) management Medical office experience HIPAA Administrative experience Organizational skills Medical terminology Full Job Description Job Overview The Home Health Intake Coordinator serves as the primary point of contact for processing all patient referrals and managing the initiation of home health services. This role coordinates directly with hospitals, physicians, insurance payers, patients, and field clinicians to ensure a seamless transition of care into the home. Operating within strict compliance of California Title 22 regulations, Medicare, Medi-Cal, and CHAP/Joint Commission standards , the coordinator handles insurance verification, clinical documentation review, and initial service scheduling. [1, 2] Duties Receive and process inbound referrals from hospitals, rehabilitation centers, skilled nursing facilities, and private physician practices. Review clinical documentation (e.g., history and physicals, physician orders, face-to-face documentation) for completeness and medical necessity. Conduct initial telephone outreach to prospective patients and families to educate them on home health services, establish expectations, and obtain consent. Perform accurate data entry of patient demographics, medical history, and clinical diagnosis codes into the Electronic Medical Record (EMR) system. Verify insurance coverage and eligibility requirements for Medicare, Medi-Cal, commercial HMO/PPO plans, and VA benefits. Submit and track prior authorization requests to managed care organizations, securing necessary approval for requested nursing and therapy visits. Maintain comprehensive knowledge of contractual relationships and payer provisions to optimize reimbursement and reduce claim rejections. Collaborate with clinical leaders and field managers to assign initial start-of-care (SOC) assessments to registered nurses (RNs) and therapists (PT, OT, ST). Facilitate daily intake stand-up meetings to communicate referral trends, high-acuity cases, and staffing limitations. Track outstanding physician orders and follow up with clinics to ensure signed orders are retrieved in compliance with regulatory timelines. Qualifications Prior experience in a medical office or healthcare administrative support role preferred Proficiency in Google for documentation and communication Knowledge of health regulation policies, including HIPAA compliance and confidentiality standards Experience with patient management software or Electronic Health Records (EHR/EHR) systems required Strong understanding of medical terminology and health insurance processes Excellent phone communication skills coupled with professional client interaction abilities Ability to handle sensitive information discreetly while maintaining accuracy in data entry and record keeping Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage multiple cases simultaneously Join us as a Full Time Home Health Intake Coordinator to be part of a compassionate team dedicated to delivering exceptional patient care. Your expertise will help streamline processes, support patients through their healthcare journey, and uphold the highest standards of confidentiality and professionalism.

Pay:

$20.00 - $23.00 per hour Expected hours: 40.0 per week

Benefits:

Paid sick time Paid time off Paid training

Work Location:

Hybrid remote in Torrance, CA 90501