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Greater Portland Health

Patient Service Representative

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$46,174 / year median in Maine

+6% projected growth

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Job Description

We are looking to add a skilled and personable patient representative to our team. The Patient Service Representative is the first point of contact for our patients and visitors. If you have customer service experience, have excellent people skills, and believe in a mission that focuses on helping underserved members of our community then we would love to meet you! We are a mission-driven team focused on taking care of each other and our community. And we're growing!! This position is not eligible for a hybrid or fully remote schedule.
Requirements:
High school diploma or GED equivalent is required. Level 3 English is required. Experience working in a medical office is highly desired.
Generous Benefits Package:
Organization-wide incentive bonus of up to 5% of annual base salary Competitive compensation with shift differentials for some positions Health, Dental, Vision Insurance (Employer - Employee shared) Health Savings Accounts with employer contributions Flexible Spending Accounts Employer paid Life insurance, Short-term and Long-term Disability 403(b) employer match up to 3% Generous PTO package, including paid personal days and holidays Paid Volunteerism Day Bereavement and Military Leave Paid Parental Leave (1 week) Non-CME training reimbursement up to $300 for full-time (32 hour) employees Tuition assistance up to $1,500 for full-time (32 hour) employees Gym membership reimbursement up to $300

Benefits

  • Paid Time Off (PTO)
  • Personal Leave
  • Financial Aid/Assistance
  • 403(b) Tax-Sheltered Annuity Plans