Job Summary We are seeking a detail-oriented Patient Access Representative / Healthcare Scheduler to support a busy healthcare environment. This position is responsible for accurately registering patients, verifying and recording demographic and insurance information, entering patient charges and collections, and scheduling appointments in a timely and accurate manner. Key Responsibilities Register patients and accurately enter demographic and insurance information into
EPIC/EMR
systems. Schedule, reschedule, and confirm patient appointments accurately and efficiently. Record patient charges, payments, and collections. Verify and update patient information as needed. Review and maintain accurate patient records and documentation. Use EPIC and other electronic medical record (EMR) systems to complete daily tasks. Utilize OnBase for document management and related healthcare administrative functions. Provide professional and courteous customer service to patients, families, providers, and staff. Answer questions and assist patients with scheduling and registration needs. Maintain confidentiality of patient information in accordance with HIPAA and organizational policies. Perform data entry and other administrative duties as assigned. Required Qualifications High School Diploma or GED. 1+ year of relevant healthcare experience. Hands-on
EPIC/EMR
experience required. Customer service experience. Strong computer and data-entry skills. Excellent attention to detail and accuracy. Strong verbal and written communication skills. Ability to work effectively in a fast-paced healthcare environment. Ability to maintain patient confidentiality and handle sensitive information professionally. Preferred Qualifications OnBase experience strongly preferred. Previous experience in patient registration, patient access, medical scheduling, front desk, healthcare administration, or medical office settings. Experience with insurance verification, patient demographics, payments, or medical billing. Schedule & Dress Code Monday-Friday, 8:00 AM-4:30 PM Onsite, Bluffton, SC 29910 Scrubs or business professional attire
Pay:
$19.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Vision insurance Application Question(s): Are you comfortable working a contract position for 13 weeks?