A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Job Description Summary Be the First Smile Our Patients See! Are you friendly, organized, and passionate about creating a positive patient experience? Join our busy and growing Women's Health Clinic as a Clinic Office Assistant and become an essential part of a team dedicated to providing compassionate, high-quality care to women in our community. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center
CC001748 MCRC
- Lancaster Womens Health Pay Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 40 Work Shift Day (United States of America) Job Description As the first point of contact for many of our patients, you'll play a key role in making every visit feel welcoming, seamless, and stress-free. If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in keeping things running smoothly, we'd love to have you on our team! What You'll Do Welcome patients and provide exceptional customer service throughout their visit. Check patients in and out accurately and efficiently. Schedule and coordinate patient appointments. Verify insurance eligibility and benefits and obtain required authorizations. Complete new patient registration and intake processes. Answer incoming phone calls and assist patients with questions and scheduling needs. Collect copayments, deductibles, and other applicable over-the-counter payments. Maintain accurate patient demographic and insurance information. Collaborate with clinical and administrative team members to support efficient patient flow. Protect patient privacy and maintain confidentiality in accordance with organizational policies and applicable regulations. Perform other duties as assigned to support the needs of the clinic. Additional Job Description What We're Looking For High school diploma or GED required. Excellent customer service and communication skills. Strong attention to detail and organizational abilities. Ability to multitask and prioritize responsibilities in a busy clinic environment. Professional, compassionate, and welcoming demeanor. Previous healthcare, medical office, or patient access experience is preferred. Be part of a growing MUSC Health Women's Health team where your work makes a difference every day. From the moment a patient walks through our doors to the time they leave, you'll help create an experience that is organized, compassionate, and centered around the patient. Bring your smile, your organizational skills, and your passion for helping others—and grow with us! If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
