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Winslow Law, LLC
Intake Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on South Carolina data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,627 / year median in South Carolina
+10% projected growth
Job Description
Intake Coordinator Winslow Law, LLC | Pawleys Island, SC Join One of South Carolina's Fast-Growing Law Firms At Winslow Law, we believe every potential client deserves compassion, professionalism, and an exceptional first impression. We are seeking a highly organized, energetic, and people-focused Intake Coordinator to become the voice of our firm. This is much more than answering phones. You'll be the first person clients speak with during some of the most difficult moments of their lives. Your ability to listen, communicate, and identify the right cases directly impacts the success of our clients and our firm. What You'll Do Answer incoming calls from prospective clients with professionalism and empathy. Conduct detailed intake interviews while gathering accurate information. Evaluate potential cases using firm guidelines. Schedule consultations for qualified cases. Follow up with prospective clients and referral sources. Maintain accurate client information within our case management system. Work closely with attorneys and legal staff to ensure a seamless client experience. Meet performance goals related to responsiveness, quality, and conversion. Help create a five-star client experience from the very first phone call. We're Looking For Someone Who Is Friendly, confident, and compassionate on the phone. An exceptional communicator with outstanding customer service skills. Organized and able to multitask in a fast-paced environment. Detail-oriented and able to accurately document conversations. Comfortable learning new technology and case management software. A critical thinker who can identify high-quality opportunities. Reliable, coachable, and eager to grow. The ideal candidate enjoys talking to people, stays calm under pressure, thinks critically, and can confidently make decisions in a high-volume environment. Preferred Qualifications Experience in customer service, call center, sales, hospitality, or legal intake. Previous law firm experience is a plus but not required. Strong computer skills. Excellent verbal and written communication. Why Winslow Law? At Winslow Law, we work hard, support one another, and genuinely care about our clients and our team. We invest in our employees, celebrate wins together, and believe great people create great results. If you enjoy helping others, thrive in a fast-paced environment, and want to be part of a team making a real difference in people's lives, we'd love to meet you. Benefits Include Competitive pay Paid Time Off (PTO) Paid holidays Supplemental insurance options 401(k) with company match Opportunities for professional growth and advancement Apply today and become the first step in helping clients find the legal representation they deserve.