Intake Coordinator - Palliative Care InHome Connect - 3.0 Allen, TX Job Details Full-time 18 hours ago Benefits Mileage reimbursement Paid holidays Company car Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off 401(k) 4% Match Vision insurance 401(k) matching Qualifications Intake Regulatory compliance In-person customer service Driver's License Clinical information systems Business operations Hospice regulations Full Job Description InHome Connect is a community-based, palliative care program designed to provide an extra layer of support to patients and families living with serious illness. Palliative care is provided alongside curative treatment, addressing physical and emotional needs of seriously ill people. Our team members believe in treating the whole person, respecting and care for each other and making a difference in the communities we serve.

Intake Coordinator What You Must Have:

Degree in health care or related field preferred At least three (3) to five (5) years of experience in health care, preferably in hospice operations Admissions/Intake and customer service experience Valid Driver's License and Automobile Insurance Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices Experience with EMR software Full Time Employee Benefits Competitive Pay Medical, Dental & Vision insurance Paid Time Off Paid holidays 401k with up to 4% employer matching Tuition reimbursement Company car for qualifying individuals Mileage reimbursement

What You Will Do:

Direct all daily patient referral and intake operations including participating in the establishment and implementation of intake policies Initiate chart into EMR and maintain workflow Maintain census, pending admissions, red flag, journey's end and care plan meetings on stand up board Ensure compliance with all state, federal and CHAP as applicable referral/intake regulatory requirements Establish and maintain positive working relationships with current and potential referral sources, build and monitor community and customer to enhance perceptions of Heart to Heart Hospice as a high-quality provider of services Gather, collate, and report referral statistics including key customer referral trends Participate in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs Maintain comprehensive working knowledge of company contractual relationships and ensures that patients are admitted according to contract provisions Participate in quality assessment performance improvement teams and activities Maintain comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by Heart to Heart Hospice Timely submission of all documentation Performance of other duties as required It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.