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Christus Health

Clinic Patient Representative Lead - Primary Family Medicine

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 5 weeks ago

Location: Flint, TX (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/10/2026

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,594 / year median in Texas

+8% projected growth

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Job Description

Description Summary:

Serves as liaison between Manager, Associates, and patients. Responsible for work assignment and scheduling of assigned staff. Trains and orients assigned staff in accordance with established policies and procedures. Assists with evaluating performance of assigned staff and participates in coaching sessions. Informs manager of performance issues with assigned staff. Informs manager of patient and operational issues. May be responsible for inventory and ordering of office and/or medical supplies.

Responsibilities:

Serves as liaison between Manager, Associates, and patients Responsible for work assignment and scheduling of assigned staff Trains and orients assigned staff in accordance with established policies and procedures Assists with evaluating performance of assigned staff and participates in coaching sessions Informs manager of performance issues with assigned staff Informs manager of patient and operational issues May be responsible for inventory and ordering of office and/or medical supplies Processes and enters charge information into database Completes billing process and distributes billing information Verifies insurance benefits and assists with referrals May prepare checks for deposits