Intake Coordinator TCIDA Fort Worth, TX Job Details Full-time $25•$29 an hour 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Customer communication Medicare Intake Care documentation Outpatient experience Outpatient facility experience High school diploma or GED Medicaid health insurance Computer skills Medicaid Managing patients as a clinical case manager Cross-functional communication

Full Job Description Overview:

We are seeking an experienced Intake Coordinator to join our Intake Team. The primary objective of this role is to ensure patients have a smooth transition of care from clinic/hospital to outpatient treatment by coordinating IV medication for patients in outpatient and/or home settings and organizing workflow and appointments for our IV infusion clinic. Ability to manage and process a minimum of 15 patient referrals/cases per day while maintaining accuracy, timely follow-up, and complete documentation.

Major Areas of Responsibility:

Completing intake referrals while coordinating with provider, pharmacy, and hospital case manager Speaking with patients to ensure they understand their specific care plan Specific Responsibilities of the

Job:

Following up daily with patients and case managers for smooth discharge transition Keeping orders current and accurate Timely notifications to pharmacy/infusion nurses/insurance coordinator of new orders and changes to existing orders Maintaining detailed notes/documentation on payment plans and conversations with patients Documenting all pertinent patient information into eCW and CareTend Maintaining flexibility and helping others as needed throughout the day Communicating effectively with physicians, care coordinators, patients, and pharmacy staff Documenting all orders, interventions, and conversations pertaining to patient care Following all rules/expectations outlined in the employee handbook

Minimum Requirements:

High school degree or GED equivalent Excellent computer skills and ability to learn new systems Home Infusion experience Payer knowledge (Medicare, Medicaid, Commercial) Positive demeanor with patients and peers Exceptional communication skills both written and verbal Ability to work across departments Patient-centered mindset

Work Environment:

Standard office environment within a healthcare clinic setting. Regular interaction with hospital case managers, healthcare providers, patients, caregivers, and the TCIDA team.

Job Type:

Full-time, Monday through Friday, 8:00 am•5:00 pm, or as scheduled by manager.

Pay:

$25.00•$29.00 per hour, based on experience

Experience:

Outpatient Case Manager/Intake:

2 years (Required)

Home Infusion:

2 years (Required) Ability to

Commute:

Fort Worth, TX 76104 (Required)

Work Location:

On Site Pay:

$25.00•$29.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid time off Vision insurance

Experience:

Intake Coordinator:

2 years (Preferred)

Work Location:

In person