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Niva Dental Specialists
Dental Office Patient Concierge / Office Assistant
Career Insights for Registrar / Patient Service Representative
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Based on Texas data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,594 / year median in Texas
+8% projected growth
Job Description
Niva Dental Specialists is a family owned private practice, committed to providing the highest quality level of care to our patients. NDS is a multi-speciality, speciality only dental clinic, focusing on oral and maxillofacial surgery at this time. We have a modern, technology forward approach to surgical treatment with state of the art equipment and ground breaking techniques. Having a strong team culture is one of our core values; we aim to empower and support all our team members to work to their highest potential and achieve their own personal growth and success goals. We maintain a very positive, enthusiastic and considerate practice ethos. If this vibes with you, then we would love to have you as one of the faces of our new dental practice and be a pillar of strength inside our team! If interested, please submit your CV, cover letter, 2 professional and 2 personal references. Please direct any questions to drpunita@nivads.com.
Responsibilities:
Ensure smooth daily operations, from patient check in, treatment plan presentation, insurance coordination, payment intake, scheduling, to patient check out Provide concierge level patient experience, with kindness and attention Handle patient inquiries, complaints and concerns in a professional manner Ensure accurate and timely billing and insurance claim processing Traits we are looking for: Excellent phone answering/communication skills (You are the 1st impression of our team!) Impeccable organization skills and detail oriented Consistency in cleanliness, timeliness and service Mastery in insurance, billing, payments and scheduling Strong leadership skills Qualifications Experience in a similar role in a healthcare setting Technology savvy CPR and BLS certifiedTentative Schedule:
Monday 7:15 AM- 4 PM Wednesday 7:15 AM
- 4 PM Thursday 7:15 AM
- 4 PM Friday 7:15 AM
- 3 PM (430 PM once a month)
Job Types:
Full-time, Part-time Pay:
$20.00- $24.