Between $37k and

$60k

Per Year DOE (Depends on Experience)

Position range in Travis County $37k

•$60k Per Year Medical Administrative Clerk

•Pflugerville

TRAVIS COUNTY HOSPITAL DISTRICT

Occupation:

Patient Representatives

Location:

Pflugerville, TX

•78660

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

09/09/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Not Specified

Updated:

09/12/2026

Expires:

10/09/2026

Job #: 17066589

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Education

High School Diploma or Equivalent Experience

12 Month(s) Age

21 and up Schedule

Full Time Job Type

Regular Duration

Permanent Employment Public Transit

Available Benefits Help for . Medical Administrative Clerk (MAC)

Req No.

2026-11142

Company

CommUnityCare Health Centers

Name

Carousel Pediatrics-Southbrook (073)

Address

6425 I-35, Austin, TX

City

Regular Full-Time

Shift Days

Mon,Wed,Thu,Fri

Shift Hours

8am-7pm

Overview Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in. Responsibilities

DUTIES AND RESPONSIBILITIES

Responsible for opening front office and all duties associated with this function.

Welcome, greet, and assist patients in a courteous and professional manner.

As directed, schedule patient appointments accurately and efficiently utilizing the computer system.

Answer all incoming telephone calls and provide information as necessary or route the calls as needed.

Register all patients by accurately entering the patient demographic and insurance information in the electronic medical system.

Verify and ensure completeness of patient registration documentation. Verify and enter patient data into the electronic medical system.

Review and verify patient coverage of insurance information using online resources.

Explain payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance.

Collects deposits or copayments/deductibles prior to the patient being seen by the provider per company policies.

Responsible for closing and/or end of day processes, including but not limited to, daily posting of collected monies into the electronic medical system and balancing the drawer for end of day deposit.

Utilize the numerous software systems in the clinic, including but not limited to, i2i, Tableau, Vital Interactions, Patient Portal, check in kiosks, etc.

As directed, responsible for running Vital Interaction reports and followingup on appointments needing to be confirmed and no shows.

Work closely with the nursing, provider, medical assistant, and extended care teams to ensure smooth patient flow and reduce cycle time.

Works with clinical care team to assist with closing gaps in care by helping to notify patients of services due.

Work with HIM department to accurately scan medical documents into the EMR system.

Notify appropriate personnel of emergencies, messages, patient arrivals, etc.

Accurately document and communicate patient concerns to the site triad leadership team.

Ability to work assigned hours, and as needed outside regularly scheduled hours including weekends.

Participates in appropriate meetings and trainings, as well as adheres to all company policies and procedures.

Maintains confidentiality of all patient, clinical, and company information and data. Adheres to HIPAA guidelines.

Performs all duties in an ethical manner consistent with the I Promise statement.

Perform other jobrelated duties as assigned.

KNOWLEDGE/SKILLS/ABILTIIES

Knowledge of

Healthcare office concepts, practices, policies, and procedures

Insurance verification procedures

Microsoft Office Applications (Word, Excel, Outlook)

HIPAA and Joint Commission guidelines and regulations Skilled in

Providing exceptional customer service

Verbal and written communications, including telephone and email etiquette and documentation

Working independently in a fastpaced, multitask clinical environment, as well as part of a team

Effective problem solving techniques Ability to

Work in a selfdirected, organized manner

Multitask while maintaining a strong attention to detail and accuracy

Present information in a consistent, organized, and accurate manner

Demonstrate flexibility and ingenuity in response to change

Develop and maintain effective working relationships across the organization at various levels, as well as with external customers

Maintain confidentiality Qualifications

MINIMUM EDUCATION

High School Diploma or Equivalent

MINIMUM EXPERIENCE

At least one year of demonstrated experience in an administrative position.