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Internal Healing and Wellness MD

Medical Front Desk Receptionist / Patient Services Representative

Pay: $16–$18/hr

Posted: 5 weeks ago

Location: Shenandoah, TX (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/26/2026

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,594 / year median in Texas

+8% projected growth

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Job Description

Title :

Front Desk Receptionist -

Full-Time Location :

Internal Healing and Wellness MD 255 Ed English Dr. Suite A, Shenandoah, TX 77385

Office Hours :

Monday -

Friday:

8:00 AM - 5:00 PM About Us Internal Healing and Wellness MD is a patient-focused medical practice dedicated to delivering high-quality healthcare services. We pride ourselves on compassionate care, teamwork, and excellence in patient support Position Summary We are seeking a reliable, detail-oriented, and tech-savvy Clinical Front Desk Receptionist to join our team. The receptionist is the first point of contact for patients and is responsible for ensuring smooth check-ins, scheduling, insurance verification, and communication between patients and providers. The ideal candidate will have at least 1 year of front desk experience in the medical field, excellent organizational skills, and the ability to thrive in a fast-paced clinic environment. Key Responsibilities Greet and check in patients for in-person and telehealth visits. Answer phones, emails, and patient inquiries using RingCentral and CallRail. Schedule and confirm appointments in Athena and Cerbo EHR. Maintain accurate medical records and ensure compliance with HIPAA. Qualifications Minimum 1 year of front desk experience in a medical setting. Excellent customer service and communication skills. Strong multitasking and organizational abilities. Proficiency with Microsoft Office; comfortable learning EHR systems (Athena & Cerbo). Professional, reliable, and detail-oriented.

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

Paid time off

Experience:

Front desk: 1 year (Required) Ability to

Commute:

Shenandoah, TX 77385 (Required)

Work Location:

In person