The Annual Wellness Coordinator will call and schedule annual wellness visits. Creates a monthly list from the facility's database of patients' dues for annual wellness visits, annual physical exams, and preventative care covered by commercial insurance, Medicare wellness visits, and diabetic follow-up care, increasing the level of patient quality of care . Duties and Responsibilities Answers incoming calls quickly and professionally. Verifies patient demographic and insurance information as necessary to process Annual Wellness exams. Organizes lists and coordinates with the team to call patients to schedule appointments. Participates in calling patients, organizes, and tracks results from call lists. Runs weekly reports on patient visits coded by the provider as preventive care. From encounters listed on the report, randomly survey patient charts for completion of preventative care recommendations. Tracks results of the survey, creating quarterly and yearly charts/graphs. Attends weekly meetings to report progress and discuss future goals. Pilots and organizes new projects as determined by the clinic manager. Helps the clinic with tasks, as required.
Professional Requirements:
Ensures that appearance and personal conduct are professional at all times. Excellent attendance record. Wears appropriate clothing for job functions. Wears ID badge. Works at maintaining a good rapport and a cooperative working relationship with physicians, administration, and staff. Represents the organization positively and professionally in the community. Maintains patient confidentiality at all times. Complies with all organizational policies regarding ethical business practices. HIPAA compliant.