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Behavioral Health Admissions & Intake Coordinator
Job Description
Location South Jordan, UT Department Admissions Job Type Full-Time Full-Time | Monday-Friday, 9:00 AM-5:00 PM $18-$20/hour DOE
+ Individual Admission Bonuses
+ Team Bonuses
+ On-Call Pay The Phoenix Recovery Center is hiring a full-time Admissions & Intake Coordinator to join our team in South Jordan. This is a great fit for someone who is personable, organized, comfortable on the phone, and able to move quickly while still providing compassionate support to people seeking mental health and substance use treatment. Behavioral health experience is helpful, but not required. We are willing to train the right person. What You'll Do You will help prospective clients and families navigate the process from their first call through admission, including: Answering and responding to new admission inquiries Speaking with prospective clients and families Completing intake screenings Gathering insurance and required admission information Coordinating insurance verification Following up consistently with prospective clients Coordinating admission details with our clinical, medical, and residential teams Documenting calls and admission activity in KIPU Participating in a rotating evening/weekend on-call schedule Who We're Looking For We're looking for someone who is: Warm, confident, and professional on the phone Highly organized and dependable Comfortable managing multiple calls, follow-ups, and priorities Able to communicate compassionately with people in difficult situations Motivated and able to work with a sense of urgency Comfortable working independently and as part of a team Experience in behavioral health, healthcare, medical offices, patient intake, insurance verification, admissions, scheduling, call centers, or customer service is preferred but not required. Compensation $18-$20/hour depending on experience In addition to your hourly wage, this position has multiple opportunities to earn additional income: Individual bonuses for qualifying admissions Monthly team performance bonuses Additional pay for scheduled on-call weeks Schedule Monday-Friday | 9:00 AM-5:00 PM This position also participates in a rotating evening/weekend on-call schedule with additional compensation. Benefits Health, Dental & Vision Insurance — 75% employer-paid $50,000 Life Insurance 401(k) with employer match
PTO Sick Days Paid Holidays Location:
South Jordan, Utah Position:
Full-Time, In-Person If you're compassionate, organized, good with people, and looking for an opportunity where your work directly helps people access treatment, we'd love to hear from you.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Bonuses/Stipends