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Select Physical Therapy

Medical Front Office - Patient Service Specialist

Pay: $41,600/yr
Posted: 06/22/2026
Location: 2 locations (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/19/2026

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Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$45,125 / year median in Virginia

+12% projected growth

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Job Description

Overview Position:
Patient Service Specialist Location:
Ashburn, VA Type of Employment:
Full time
Schedule:
Weekdays
  • 8am to 4:30pm
Compensation:
$18
  • 22/hour
  • (Pending experience) When patients enter our outpatient physical therapy center in Ashburn , we want them to have an exceptional experience
  • starting at the front desk.
That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Why Join Us:
(benefits for full-time at 32+ hours/week)
Start Strong :
Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance
Your Health Matters:
Comprehensive medical/RX, health, vision, and dental plan offerings Invest in
Your Future:
Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications Minimum Qualifications:
High School Diploma/GED required 1 Year of Front Desk Experience 1
Year of Medical Office Experience Preferred Qualifications:
Health Care Experience Previous Therapy Experience 1 Year of OP Experience Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.